Privacy Policy

Last Updated Sep 28, 2024

This Privacy Policy describes how Ping Prospect and its affiliates ("PingProspect" , "we", "our" or "us") collect, use, and share information in connection with your use of our websites and desktop applications (collectively, the "Services"). This Privacy Policy (the "Privacy Policy") does not apply to information our customers may process when using our Services.

We may collect and receive information about users of our Services ("users," "you" , or "your") from various sources, including: (i) information you provide through your user account on the Services (your "Account") if you register for the Services; (ii) your use of the Services; and (iii) from third-party websites, services, and partners.

1. INFORMATION WE COLLECT

Information You Provide

Account Registration. When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address. If you choose to refer a friend to our Services, we may also collect your friend's email address so that we may send them a referral or promotional code to sign up for our Services.

Payment Information

When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to and may retain subscriber information through our third-party payment processor.

Communications

If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

2. HOW WE USE INFORMATION

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our Services
  • Improve, personalize, and expand our Services
  • Understand and analyze how you use our Services
  • Develop new products, services, features, and functionality
  • Communicate with you for customer service, updates, or marketing purposes
  • Process your transactions
  • Find and prevent fraud
  • For compliance purposes, including enforcing our Terms of Service

3. HOW WE SHARE INFORMATION

We may share the information we collect in various ways, including the following:

Vendors and Service Providers

We only share some short information with third-party vendors such as for login, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.

Analytics

We use analytics providers such as Google Analytics to see the necessary details for our desktop applications.

4. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

5. SECURITY

Ping Prospect is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure.

6. DATA RETENTION

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

7. ACCESS

If you are a registered user, you may access certain information associated with your Account by logging into our Services or emailing [email protected].

8. YOUR DATA PROTECTION RIGHTS UNDER GDPR

If you are a resident of the EEA, you have the following data protection rights:

  • Access, correct, update, or request deletion of your personal information
  • Object to processing of your personal information
  • Request restriction of processing your personal information
  • Data portability
  • Withdraw your consent

9. YOUR CHOICES

You can use some of the features of the Services without registering, thereby limiting the type of information that we collect.

10. CHILDREN'S PRIVACY

Ping Prospect does not knowingly collect information from children under the age of 13, and children under 13 are prohibited from using our Services.

11. CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be modified from time to time, so please review it frequently.

12. INTERNATIONAL DATA TRANSFERS

Ping Prospect is a global business operating in India. We may transfer personal information to countries other than the country in which the data was originally collected.

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]